Pinocasino
About Pinocasino
Pinocasino is an online casino operated by N1 Interactive Ltd, licensed by the Malta Gaming Authority under licence number MGA/B2C/394/2017. The MGA framework sets the operational rules, player protection standards, and compliance requirements the site has to follow.
The platform keeps things simple. Instead of leaning on heavy gamification, it focuses on a stable casino lobby, clear rules, and straightforward real-money play. Site traffic is protected by 128-bit SSL encryption, and player balances are kept separate from the operator's own funds, as required by the licence.
| Feature | Detail |
|---|---|
| Operator | N1 Interactive Ltd |
| Licence | Malta Gaming Authority (MGA/B2C/394/2017) |
| Launched | 2021 |
| Software Platform | SoftSwiss |
| Game Library | 4,000+ titles from 40+ studios |
| Welcome Package | Up to €500 + 150 free spins across three deposits |
| Minimum Deposit | €20 |
| Withdrawal Limits | €2,500/day · €7,500/week · €15,000/month |
| Support | 24/7 live chat & email |
Welcome Package
New players get a mix of matched funds and free spins spread across their first three deposits. The first stage is triggered as soon as you fund your account.
- First deposit: 100% match up to €150, plus 150 free spins on Sweet Bonanza (Pragmatic Play)
- Second deposit: 75% match up to €250
- Third deposit: 100% match up to €100
Bonus Rules
Each tier needs a minimum €20 deposit. Bonus funds and free spin winnings carry a 40x wagering requirement, which must be cleared before any balance becomes withdrawable cash.
Free spins are credited in batches of 30 per day over five days. The maximum bet while a bonus is active is €5 per spin. You have 14 days to complete the wagering, or the remaining bonus is forfeited. Most slots count 100% toward the requirement, while table games and live dealer titles contribute much less or not at all.
Daily Cashback and Loyalty
PinoCasino returns a share of your daily slot losses as cashback each morning, with rates up to 20% and a cap of €1,500.
The amount is based on your real money slot losses from the previous day. The exact percentage depends on your VIP level and how much you've deposited. Cashback is credited automatically to your balance and carries a wagering requirement before you can withdraw it.
Loyalty Tiers
You earn Comp Points (CP) on every real money slot wager, and those points determine your VIP level. Table games and live dealer titles don't count toward CP.
Climbing the tiers unlocks different rewards:
- Early tiers: Free spins on selected slots
- Mid tiers: Cash bonuses and higher cashback rates
- Top tiers: Personal account managers and higher withdrawal limits
VIP progress resets at the start of each new season, so points need to be earned within the active window to claim that season's rewards. Alongside the core tiers, PinoCasino runs network tournaments and internal leaderboards, including the monthly Loyalty Lounge event.
Slots and Providers
Pinocasino offers more than 4,000 slots from over 40 studios. The lobby lets you filter by provider, feature, or release date, which helps when browsing a library this size.
The bulk of the catalogue comes from established names: Pragmatic Play, Play'n GO, NetEnt, Microgaming, Red Tiger and Yggdrasil. High-volatility fans will also find titles from Hacksaw Gaming, Nolimit City, Big Time Gaming and Thunderkick.
Popular Titles
| Game | Provider | RTP | Volatility |
|---|---|---|---|
| Sweet Bonanza | Pragmatic Play | 96.51% | High |
| Book of Dead | Play'n GO | 96.21% | High |
| Gates of Olympus | Pragmatic Play | 96.50% | High |
| Starburst | NetEnt | 96.09% | Low |
| Dead or Alive 2 | NetEnt | 96.82% | Very High |
Game Categories
The lobby is split into clear categories so you don't have to scroll endlessly:
- Megaways: Slots using Big Time Gaming's shifting reel mechanic.
- Bonus Buy: Pay a set multiple of your stake to jump straight into the feature round.
- Jackpots: Fixed and progressive prize pools, including Mega Moolah, Hall of Gods and Mega Fortune.
- Drops & Wins: Pragmatic Play titles linked to network tournaments and random prize drops.
New releases are added as studios push them live, and most slots can be tried in demo mode before you commit real money.
Live Casino
The live casino lobby is split between classic tables and modern game shows, streamed in HD from professional studios. Most feeds come from Evolution and Pragmatic Play Live, with betting limits that suit both casual and higher-stakes play.
Classic Tables
Blackjack and roulette make up most of the traditional offering, covering European and American rules along with faster variants like Speed Roulette. You can filter by game type or provider, which helps when hunting for open blackjack seats at peak times. Baccarat, Casino Hold'em and broadcasts from the Dragonara Casino in Malta are also part of the mix.
Game Shows
The game show selection is broad, combining money wheel mechanics with augmented reality and bonus rounds. Featured titles include:
- Crazy Time – Evolution's flagship money wheel with four bonus rounds.
- Sweet Bonanza Candyland – Pragmatic Play's candy-themed wheel show.
- Lightning Roulette – Random multipliers up to 500x on straight-up numbers.
- Monopoly Live – Money wheel paired with a 3D board bonus round.
- Dream Catcher – The original money wheel format from Evolution.
Hosts run the pace of each game and interact with players through live chat.
Deposits and Withdrawals
E-wallet withdrawals are usually processed instantly. Card payments and bank transfers take up to five working days. The minimum deposit and withdrawal is €20. Standard withdrawal limits are €2,500 per day, €7,500 per week and €15,000 per month, with higher caps available for VIP players.
Available Payment Methods
| Method | Deposit | Withdrawal | Min / Max |
|---|---|---|---|
| Visa / Mastercard | Instant | 1–3 working days | €20 / €4,000 |
| Skrill / Neteller | Instant | Instant | €20 / €4,000 |
| Trustly / Sofort | Instant | Not available | €20 / €4,000 |
| Klarna / Rapid Transfer | Instant | 1–3 working days | €20 / €4,000 |
| Bank Transfer | Not available | 3–5 working days | €20 / €4,000 |
| Paysafecard | Instant | Not available | €20 / €1,000 |
The Cashout Process
Withdrawals have to go back to the same method you deposited with. If that method doesn't accept incoming payments — common with prepaid vouchers and some regional bank options — your cashout is sent by bank transfer instead. Amounts above €15,000 are paid out in installments. Pinocasino doesn't charge withdrawal fees, but your bank or payment provider may.
KYC Verification
Pinocasino requires identity verification before your first withdrawal. This is a standard step tied to the casino's licensing and helps keep your account secure.
The request is triggered automatically when you submit a cashout. In some cases, documents may be requested earlier if account activity changes noticeably.
Required Documents
You'll upload everything directly through your account profile. Clear photos or scans are usually enough.
- Proof of identity: passport, national ID, or driving licence.
- Proof of address: utility bill, bank statement, or official letter from the last 90 days.
- Proof of payment: a screenshot of your e-wallet, a bank statement showing the deposit, or a photo of your card with the middle digits and CVV covered.
Review typically takes up to 24 hours. Once approved, your account is fully verified and the pending withdrawal moves into processing.
Customer Support
Support is available 24/7 via live chat and email.
Live chat is the quickest option. The widget sits in the bottom corner of the screen on both desktop and mobile, connections take seconds, and agents can resolve most routine questions on the spot. For more complex issues or anything that requires sending documents, email works better.
| Live Chat | 24/7, near-instant connection |
| [email protected], replies within 24 hours | |
| Complaints | [email protected] |
There's also an FAQ page covering common account, technical, and gameplay questions, which can save you a trip to support entirely.
For Players in Germany
Pinocasino runs in full German for players based in Germany. The lobby, account settings, game rules, bonus terms, and general terms of service are all translated, so you don't have to second-guess anything.
Accounts opened from Germany default to the Euro, which means deposits, balances, and gameplay all stay in EUR and you avoid unnecessary conversion fees.
The site detects your region automatically and loads the right language on arrival. If you'd rather use English or another language, you can switch it any time using the selector at the bottom of the page.